Genesys Launches G-Nine CX Framework

23. June 2017.

Genesys on Monday introduced G-Nine. “Think of G-Nine as the Genesys innovation framework that guides many aspects of our business — product strategy being one of those,” said Genesys CMO Merijn te Booij. “Within the G-Nine innovation framework, we have defined our themes related to technology and consumer trends that we’ll focus on in the next two years,” he said. Included in G-Nine’s initial rollout are smart app automation, asynchronous messaging, next-generation engagement, and more.

Original Source

0 0 votes
Article Rating

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments
0
Would love your thoughts, please comment.x
()
x
Register New Account
Login to Detarplus.com
Reset Password