International returns platform ReBound has introduced its return services to the ecommerce market in the United Kingdom. With ReBound, online retailers can manage both international and domestic returns using one multi-carrier returns solutions.
ReBound was originally launched solely as a cross-border solution, but is now known for managing international returns as well. The solution has been developed by supply chain company TSB Supply Chain and is now launching in the United Kingdom. It wants to offer online retailers a handy returns solution, while giving these retailers’ customers more freedom of choice and convenience when returning products they bought online.
“It isn’t convenient to ask shoppers to commit to a single return option and push them down that route”, says Graham Best, CEO of ReBound. “Our platform allows the customer to view local and convenient return options side by side and it gives them the chance to discover new return options which may be right around the corner.”
According to Best, retailers also don’t want to manage over 20 different carrier relationships. With ReBound, they can have clear visibility of every return transaction worldwide, so their customer service team can monitor returns activity.
Integration with domestic carriers
ReBound says many of the UK’s leading delivery options are united on its platform. It has already integrated with domestic carriers such as Tracked Post, Parcel Shops, Couriers and Parcel Lockers with many more to come. “We want to give shoppers access to the widest range of return options.”