Citizens Bank Taps Transactis for Electronic Billing Solutions

11. October 2017.
Payments leader will power Citizens’ new electronic billing and payment offering

PROVIDENCE, R.I. – Citizens Bank has selected payments technology company Transactis to expand its Treasury Solutions offering with electronic billing and payment solutions. This new capability will enable Citizens’ commercial clients to distribute bills to their customers electronically and accept payments online.

As the need for more efficient payments solutions has expanded, Citizens has worked to further enhance its treasury offerings. Incorporating the cloud-based Transactis platform will enable Citizens’ thousands of commercial clients, which range from small businesses to Fortune 500 companies, to rapidly and securely send electronic bills and documents, and accept payments via web sites, phones and mobile devices.

“Citizens is committed to providing our clients with leading treasury management solutions. This technology will allow us to offer our customers advanced, high-quality billing and payment services to help them run their businesses more efficiently,” said Michael Cummins, head of Treasury Solutions at Citizens Bank.

Citizens’ clients will be able to configure the platform so they have control over how they are paid, helping to automate their receivables and streamline operations.

“Both consumers and businesses increasingly prefer viewing and paying their bills through digital channels,” said Transactis CEO Joe Proto. “We look forward to working with Citizens to make sure their commercial clients have the best electronic billing and payment services available.”

Citizens is a trusted strategic and financial advisor, consistently delivering clear and objective advice. The Citizens Commercial Banking approach puts clients first by offering great ideas combined with thorough market knowledge and excellent execution to help our clients enhance their business and reach their potential.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $151.4 billion in assets as of June 30, 2017. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 3,200 ATMs and approximately 1,200 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services, including lending and deposits, capital markets, treasury services, foreign exchange and interest rate products and asset finance. More information is available at or visit us on Twitter, LinkedIn or Facebook.

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