Western Union launches “Request Money” bot for Messenger in Philippines

30. November 2017.

Western Union Company has launched a new money transfer bot that enables money transfer requests through Facebook Messenger in the Philippines, according to a press release.

Messenger users in the Philippines can use the bot to request money from friends and family in the U.S.

Requestors can state the transaction amount and their preference for payout; with the option for funds to be received into all major bank accounts in the Philippines, or in cash at Western Union retail agent locations across every province in the country, according to the release.

The request for money through Messenger triggers a message to the sender in the U.S. The sender clicks on the request and they are taken directly into the Western Union Money Transfer Bot within Messenger to complete the transaction.

“This collaboration underscores our commitment to financial inclusion, by connecting the world’s developed and emerging nations in innovative ways,” said Odilon Almeida, president of Global Money Transfer at Western Union, in the release. “We are constantly looking for opportunities to ensure we are making our services accessible and convenient, at both ends of a global money transfer.”

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