With Gamification, CRM Is a Brand New Ball Game

29. December 2017.

Advances in technology — including speech analytics, metrics, a wider array of scrabble data, and perhaps even big data — are making gamification a must-have tool in CRM, call centers, collections, sales and other business areas. Technological advances have enabled the design of games that offer employees incentives to make customers happy. For example, ConnectLeader in July unveiled its TopRung sales gamification and performance management tool, which works with Salesforce. CRMGamified offers a gamification platform for Microsoft Dynamics.

Original Source

0 0 vote
Article Rating

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments
0
Would love your thoughts, please comment.x
()
x
Register New Account
Login to Detarplus.com
Reset Password