News
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Influx of E-Com Sales? Now’s the Time for 2021 Tax Planning
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Consumer spending has shifted even more heavily from brick-and-mortar to e-commerce during the coronavirus pandemic. Many retailers are pivoting to ...

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How to Create Valuable Customer Conversations
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A pandemic, economic uncertainty and social distancing -- what a kerfuffle we are in. As marketing leaders, it's an incredibly difficult time to direct ...

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Google Aims to Secure Voice Purchases Through Match Feature
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Google has undertaken a pilot program for Voice Match. A limited number of users can use the tool with Google Assistant-enabled smart speakers and smart ...

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CRM’s K-Wave
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These are extraordinary times, in case you haven't noticed. One of my contentions these days is that CRM is penetrating society to a point that it is ...

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Report: Shortages Threaten Electronics Supply Chain
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COVID-19's rampage is causing the electronics industry to suffer supply chain setbacks. Product innovation remains incredibly important in today's new ...

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Facebook Shops Seeks to Cash In on Online Bonanza
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Facebook has announced Facebook Shops, which will let small businesses set up a single online store accessible from both Instagram and Facebook. ...

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Work.com and the CRMification of Society
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CRMification is the process by which the culture absorbs CRM technology, processes and techniques to achieve some kind of new utility for getting things ...

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Microsoft Reimagines Azure
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Developers are the driver of innovation in the world we live in today, said Scott Guthrie, EVP of the Microsoft Cloud+AI Group, in his presentation during ...

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4 Key E-Commerce Fulfillment Strategies During the COVID-19 Pandemic
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It is true that the U.S. economy never has faced the challenges it faces now, but the implications for e-commerce and direct-to-consumers' fulfillment ...

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What’s Going On With Oracle?
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Oracle appears to be undergoing a kind of resurgence during the coronavirus crisis. Financial analysts are saying nice things about its ability to pay ...

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Classroom of the Future: The Rise of Online Learning
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By necessity, almost all education is happening online at the moment. However, the trend of online education likely will continue even after the COVID-19 ...

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Facebook Sets Up Political Advocacy Group as High-Tech Teeters on Edge
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Facebook has set up American Edge, a political advocacy group for the high-tech industry, which is drawing scrutiny from United States lawmakers. American ...

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