Customization Tools Let You Have Enterprise Chatbots Your Way

6. June 2018.

Inbenta has released new application programming interfaces and software development kits that let enterprises customize chatbots. The company offers an artificial intelligence-powered natural language search and conversational platform. The new APIs and SDKs facilitate a number of chatbot capabilities: intent detection, decision trees, transactional intelligence, Content Digest and seamless escalation. The tools may be new to users of Inbenta’s tech, but they are hardly innovations.

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