Urban Airship has unveiled what it calls the first digital customer engagement platform to support Google Pay tickets, a new capability Google announced at its annual developer’s conference, according to a press release.
Urban Airship said it worked with Google Pay to create streamlined and engaging ticketing and boarding pass experiences, according to the press release.
Urban Airship said the mobile wallet tickets unlock new levels of convenience for travelers, with real-time updates (like departure time changes) sent to the lockscreen and personalized one-to-one messaging within the card. Urban Airship sends real-time updates on flight details, gate changes and other valuable information to 250 million travelers for more than a dozen airlines and major airports annually, according to the press release.
“We help businesses reinvent the customer experience by delivering the right information at the right time on any digital channel, and mobile wallets fill an increasingly critical role in that vision,” Brett Caine, CEO and president of Urban Airship, said in a press release. “Google Pay’s new support for tickets and boarding passes means customers will always have up-to-date information when they need it most: on the go.”